Case -Studies

Transformation – Sourcing to Disbursement for commercial, real estate and corporate structured products
28August
Sourcing to Disbursement transformation for structured products 0 Comments | By

Business problem:

  • The Mandate was to undertake transformation exercise to enhance efficiency and effectiveness of the organization by doing BPR, Capacity Planning, system evaluation and implementation.
  • Design Target Operating Model, Design workflow structure including the technical architecture and identify Non-Value-Added activities
  • Identify technology solution (LOS & LMS ) for complex structured loan products for Project Finance, Loan against securities, infrastructure and development financing, commercial real estate financing etc.



  • Solution Approach:

  • End to End AS IS process walk through and detailed process mapping
  • Capture each hand off, duplication, manual processing, capturing approx. cycle time of activities (for effort estimation), Current Measurement and performance
  • Data Analysis, GAP Analysis, Variation Analysis, Causes for performance Inhibitors
  • Utilize Learning from AS IS technical Architecture and areas to improve with minimum disruption and change
  • Incorporate Recommendations in AS IS scenario and create TO BE process
  • Developing complex loan scenarios including cash flows, preparing BRD for structured loan products, Designing system integration and data migration strategy
  • Technology Solution evaluation, Solution workshop and vendor selection



  • Key Outcome and benefits:

  • New Operating Model which lead to 60% improvement in sales team productivity and re-deployment of around 50% of existing operations staff
  • Finalizing a technology solution which will be able to meet 85% of business requirement
  • Designed and documented TO BE Processes and building a process repository